Lonza is committed to provide customers with products and services meeting all specifications and fulfilling customer needs and expectations. The highest priority and emphasis is placed on the integrity of our products, their safe manufacture and distribution and the compliance with environmental and other relevant regulations.

To achieve these goals, Lonza operates quality management systems which comply with internal policies as well as with national and international standards (e.g. ISO) and regulations (e.g. GMP, PIC, HACCP). The fundamental elements of these systems are continuously undergoing improvement.